In the latest firmware of the Shimano EP8 motor is not possible to modify these values. They might work 10,000 times in a row, and then miss a beat. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Sorry, this post was deleted by the person who originally posted it. The Orbea Rise was released with a 360Wh battery. rev2023.3.1.43269. Shimano e6100 Motor issue - Clunking and Whirring. The sound is the same, the motor works but you just hear it spinning. I'm having problem with my shimano steps, E6010 controller. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. After proper restart it was fine. SM-CRE80-12-SB. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. What's the difference between a power rail and a signal line? If your an RC car guy, imagine the pinion gear not making contact with the spur gear. I took another guys suggestion and cleaned the pins on the terminal block unit. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. Had similar problem with my e8000. No connection issues found. SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. JavaScript is disabled. Rob has ridden the bike, so make You must log in or register to reply here. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. GRAVEL. Rode the bike about a week and now Im getting the speed sensor error. Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. This product was intended for electricians to use when joining aluminum wiring. While the system. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. I just experienced the E012 error. Shimano also claims this issue is. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. . Thats exactly what happened- I took a break and powered off the system. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. The bike was inspected by an engineer from Shimano. Shimano Steps ebike E010 and E012 errors: DIY fix possible? Shimano authorized new battery. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. Is lock-free synchronization always superior to synchronization using locks? You are using an out of date browser. MANUALS & TECHNICAL DOCUMENTS Chainring for E-MTB (12-speed) VIEW PRODUCT. Just kidding. Im an old guy - 62 and thats all we have. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. We'll see what we find out and if they can resolve the problem. The bike shop will have a diagnostic tool but usually they just send the motor away. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. More speed, more power, more fun! Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. While the system. Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. Location/look of magnet and sensor. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. Predictably, Shimano were slow to reply and offered a 4 month replacement time. Click the Manage Cookies button to choose what you allow us to track. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. Why is there a memory leak in this C++ program and how to solve it, given the constraints? An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Just a light wiping motion on the side of each terminal will clean them. COMPONENTS ). How to fix Shimano STEPS W013 Error Code? E-BIKE I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. Got a call from the mechanic today. I'm aware of a number of EO10 errors that have ended up with a new motor. Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. Frankly, I'm not even sure that the latest motor systems use reed switches any more. Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. How can I change a sentence based upon input to a command? Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. View and compare riding range results for our drive units when paired with different battery capacities. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. Have you tried pressing the power button on the battery? It may not display this or other websites correctly. Also choose from a wide variety of crank, chain and chainring options. SERVICE CENTER. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. The World's largest electric mountain bike community. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. SM-CRE80-B. Was this article helpful? It appears to be a simple adjustment. If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. I did the trick with a magnet on the crank to go faster. Do NOT power the system on while pedalling. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. This could happen due to the outside temperature, or the amount of assist the motor is providing. By clicking Allow All, you agree to the storing of cookies on your device. My dealer told me this may be a firmware problem and asked me to hand the bike over for service. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). EP8. Thats great. Power assistance is not provided during riding. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. Our most versatile assist mode to date is perfectly tuned for . I use the alcohol to also clean the side of each of the male battery terminals. There's an e-bike revolution. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. It appears to be a simple adjustment. You are using an out of date browser. Focusing on positive, responsible trail riding. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. I find it even boosts the effect a tiny bit. Good luck. 2022 Norco Fluid VLT A2. Return to top Related articles. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. Because we respect your right to privacy, you can choose not to allow some types of cookies. did you have any more progress with this bike? While the system To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. This product was intended for electricians to use when joining aluminum wiring. Yes No. ST5 motor stopped working, E 210101 code, works after some time. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. 51 Troupant Avenue, Magaliessig Shimano Cues - New 9/10/11 speed lower tier drivetrain components. Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. Sometimes I can restart it and other times I need to remove battery and re-install. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. Is quantile regression a maximum likelihood method? Have your receipt ready. I can also confirm this seems to match the times I have had this error. The bike shop will probably charge for the diagnosis. I'm still waiting for the cover a month later. Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. DIY ebike: what system to choose for adding space between frame and battery? Do not have any local bike shops that can look at this issue so would like to fix it myself. Needless to say, I'm not impressed. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. > I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. EP8. Thanks for coming back and updating us. New shared architecture Drivetrain components from Shimano. Final fix from another forum suggestion was a smear of dielectric grease. Check that battery is stable on mount (to ensure contacts meet 100% of the time). Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. SHIMANO SERVICE CENTERS Press J to jump to the feed. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. After cleaning the contacts apply automotive "dielectric grease". The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. Press the power button for 12 seconds and power on once again. The last firmware that can make these changes is 4.0.2. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. PTIJ Should we be afraid of Artificial Intelligence? Rob has ridden the bike, so make You must log in or register to reply here. When and how was it discovered that Jupiter and Saturn are made out of gas? I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. Lol. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. They will be more than happy to help you resolve the issue. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. How to react to a students panic attack in an oral exam? Submit a request. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. More speed, more power, more fun! Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. Fits much better and so far no more e020/e010 errors. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". Lbs took motor apart. Also, check that nothing else if pressing on the pedals or crankarm. 1 out of 1 found this helpful. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. Create an account to follow your favorite communities and start taking part in conversations. Check condition of power . THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Press question mark to learn the rest of the keyboard shortcuts. I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. Shimano warranty is generally handled by your own countries Shimano distributor. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Left it in the bike shop but they couldn't find the problem. PRODUCT Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. Protect your motors or hope there's no indication it's taken a rock strike. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). This is the new Focus Jam2 and Sam2. Your country not there? If the situation does not improve, consult an agency/contact the place of purchase.
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