This is ridiculous and a bad purchase. Gift cards/gift certificates can not replaced and refunded if lost. When we say, From Our Farms to Your Yard, we are not lying. If you are nursery hopping in the OC, your search for the most extensive inventory of the best quality specimen-sized trees, palms, shrubs . It was scheduled and completed within a few hours. To this day we continue to hearken back to our beginnings by opening numerous Christmas tree lots every year across the Phoenix Metro area to celebrate the tradition that we were built on. Word spread rapidly and because of these services it became apparent that a better supply was going to be needed for the future. All Rights Reserved. This year commemorates a significant milestone for Moon Valley. Many of the home and business owners we have worked with did not want or did not have the time to wait for their trees to grow 15 years or more to accomplish their goals of shade, appearance, and privacy in their landscapes. I did not complain until the delivery date. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. As Moon Valley Nurseries grew larger, we continued to acquire new farms to grow our trees and plants on, and make sure with each new nursery we opened, we were able to grow our plant material locally. BBB reports on known marketplace practices. Fast forward to the present day and youll still find the same principles at work when you visit any of the numerous Moon Valley Nurseries across the West. The company confirmed it will set up its new headquarters at 14000 N. Pima Road in Scottsdale. Moon Valley Nurseries owner, Les Blake, grew up as a third-generation tree farmer learning everything he could from his grandfather since he was a young boy. A perfect example, sales rep here, most of which have zero actual botany knowledge, but are good at selling are selling things like aloe Hercules, in full sun in a front yard, which will definitely die. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We strive to support the local nursery industry by providing a green future to communities with nurseries struggling to keep the doors open, all while being able to adopt more talented individuals into the incredible Moon Valley Nurseries Family. Moon Valley Nursery thus began offering its you buy it, and we plant it tree deals, where the nursery staff performed everything from design thru delivery and installation. Claim your profile to access Trustpilots free business tools and connect with customers. Even though the price is more expensive than other places, but it worth! -uneducated people trying to sell things that wont survive. A strikingly beautiful, medium sized tree that will bring year-round interest to your landscape. Moon Valley Nurseries started with one small location in a neighborhood north of downtown Phoenix known as Moon Valley. We are a family-owned local company that has been growing trees for decades. Thank you, We also ensure all reviews are published without moderation. To kick off spring with a bang, we are offering an awesome deal on our fertilizer products! If so for what length of time? What if we told you that our designers could help you increase your home's value by over 28% ? http://www.ethicalcommunity.org/moonvalleynursery/, International Association of Better Business Bureaus. Amanda Alexander, Manager of Quality Assurance. BBB Business Profiles are subject to change at any time. When digging holes for trees, we sure can remove a little extra dirt! They delivered and planted the trees on 8/31/2022. Moon Valley Nurseries started with one small location in a neighborhood north of downtown Phoenix known as Moon Valley. Keeping things simple, owner Les Blake began this nursery with the name Moon Valley Nursery. This place is a used car lot that sells trees. After I went home, I texted him to ask him to send the photos of the three trees to me. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Please enter your zip code so we can show you the best selection of our products. 25 years later, a pumpkin patch turned into 28 nurseries across the Southwest, offering services that did not even exist when we started. Great for any landscape. The Live Oak is a large evergreen shade tree noted for its beauty and extreme drought tolerance. These non-acclimated trees and plants struggled when planted in our arid region. Locations. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. He quickly sent the three photos to me. By 2010, we were up and running in Southern California and Texas. It was scheduled and completed within a few hours. For the best experience on our site, be sure to turn on Javascript in your browser. Nine years later, we offer 12 locations in Southern California from Fillmore to San Diego. We are professionally managed by passionate and experienced nursery pros that love what they do! 27. Stop by today to experience the Moon Valley Difference! 19333 N Freeway. More information. While doing this, we found many neighborhood nurseries that were struggling to stay open and offered to convert those properties to new Moon Valley Nurseries Locations, bringing our quality, best practices, and the hope of a sustainable nursery tradition to that community. We soon focused on building more farmland to grow more of our own trees and now grow almost every tree you find in our nurseries from the Pacific coast of California to Houston, Texas. Expert Knowledge at your fingertips. If you private message us your contact information I will have a nursery pro reach out to you with exact length of time. BBB is here to help. At Moon Valley Nurseries, we understand that your time is precious, so we have made it so the process of getting your yard the way you want, is as easy, quick and hassle free as possible. We also made it a point to offer not just the best, but also the biggest trees available anywhere in the areas we had nurseries. Again, by settling for nothing less than perfect and providing the best Christmas trees he could acquire combined with a team of knowledgeable employees ready to help, every one of his visitors were able to find the perfect fresh Christmas tree for their home. We still deliver and plant anything and everything in our massive inventory. Moon Valley Nurseries owner, Les Blake, grew up as a third-generation tree farmer learning everything he could from his grandfather since he was a young boy. This nursery will expand our reach in the area to be able to help more residents in the Houston metropolis with all their landscape needs. For the best experience on our site, be sure to turn on Javascript in your browser. Need to file a complaint? I will not suggest, refer or give Moon Valley any positive marks. he gave us some very helpful tips and advise. At this point, I can suck this up as an over price purchase and a good lesson learned. I had to physically go back to the store on 7/24/21 and inquire about the third tree. Genevieve. ", Hi Lon, It's a Fruitless Olive trees produce large amounts of shade to any area, grow to be a hardy medium size and Magnolia trees add big color and shade anywhere they're planted. 25 years of Moon Valley Nurseries and How We Got Started. We cant waitto see what the future hasin storefor us! Customer Reviews are not used in the calculation of BBB Rating. For the best trees on Earth, go straight to the Moon! We offer the highest quality at the lowest price, guaranteed! Customer more. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Moon Valley Nurseries Phoenix AZ 19820 North 7th St Suite 260 Phoenix, Arizona USA Phone: 602-526-0803 Web: www.moonvalleynurseries.com Category: Advertising / Deceptive Moon Valley Nurseries Phoenix AZ Les Blake, Owner Terrible Employees, Lies made to Consumer and price arranging according to you who talk to. If you are really a current employee i would refer you to sections 1.4 and 3.6 of the handbook and remind you of your duty to report any "harassment" of any type, and/or any violations of our rest & meal break policy promptly to HR. We are also a water-wise, eco-friendly, environmentally green company! Realizing that buying trees from other suppliers didnt provide enough quantity, and quality ranged from good to not so good, Moon Valley Nursery also began growing its trees in order to maintain the highest level of quality that their customers had come to expect. There was no urgency to accommodate the mishap on their end. Skip to Content. This employer has not claimed their Employer Profile and is missing out on connecting with our community. BBB Business Profiles generally cover a three-year reporting period. The guys also took the time to survey the tree multiple times and adjusted it to ensure it was perfectly set. His family has always had a foot in local tree and plant growing in the Phoenix area of Arizona. Copyright 2023 Moon Valley Nurseries. Moon Valley Nurseries owner, Les Blake, grew up as a third-generation tree farmer learning everything he could from his grandfather since he was a young boy. Its with these foundations, that the pumpkin patch was an enormous success. 2023 Trustpilot, Inc. All rights reserved. Lots of trees. We are very pleased with the results of today's planting in our front yard by Moon Valley Nurseries. I have to express my disappointment in this place. Moon Valley Nursery has the inventory and -expect to work weekends and 6 days a week - Get the credit card and well figure it out later -I have personally heard this by just about every manager and every location. Here are 8 tips for writing great reviews. We grow all our trees, palms, and plants across all our locations from our own local farms, where our growing experts take care of them from seeds and cuttings all the way to maturity. JavaScript seems to be disabled in your browser. Contact Information. This nursery will expand our reach in the area to be able to help more residents in the Houston metropolis with all their landscape needs. In the 1940s, Les Blakes grandparents packed up everything they had in their Ford Model T and moved from Texas to Arizona. Well guide you through the process. He immediately took me to tag the three beautiful trees and scheduled the delivery date. When planting, we ensure every tree and plant is set up for success by assessing the direction and spacing of the planting location, properly mulching, and watering the new plantings, and topping it all off with the same fertilizers and nutrients we use when growing. He is very kind and knowledgeable. For the best experience on our site, be sure to turn on Javascript in your browser. In 2004, we opened our first store in Las Vegas and now have three stores open in the Las Vegas community to better serve our customers in all surrounding areas. All Rights Reserved. Moon Valley Nurseries started with one small location in a neighborhood known as "Moon Valley". George and his crew were great. One day later, I made a change to the purchase. Moon Valley Nurseries is now officially in Austin, TX and have appreciated how welcoming the Austin community has been and cannot wait to continue growing positive relationships with our customers. The first store opened in the Moon Valley neighborhood in North Phoenix, hence where we found our name, and it did not take long before we become the nursery to go to for the Central Arizona region. Learn more. Providing trees and plants to thousands of homeowners and landscape designers across the region. What started with a simple pumpkin patch turned into the first Moon Valley Nurseries location in the Moon Valley country club area of Phoenix, Arizona. Palm Trees Pineapple Palm (Canary Island Date Palm) Phoenix canariensis. Luke Kalawsky has a passion for all things trees, plants, and landscape design. I went there last week, and met Jackson. We have been busy in Texas! The money will be used to help the. Business Profile Moon Valley Nursery Inc Plant Nursery Multi Location Business Find locations Contact Information 19820 N 7th St Ste 260 Phoenix, AZ 85024-1696 Visit Website Email this Business. Our professional designers will help you create your beautiful landscape as our expertly trained planters install your new landscape without you having to lift a finger.Come and experience the Moon Valley Nursery difference today! Later that night, I thought those trees were not Podocarpus Henkelii , so I texted him again, and he still texted me back even though he was off working. Get Moon Valley Nurseries reviews, rating, hours, phone number, directions and more. Check out what we offer compared to our competitors and you will see that Moon Valley Nurseries is your one stop for the best trees and plants with professional crews of planters and certified designers ready to make your yard the best in the neighborhood! Les took the profits from that investment and used it to buy Christmas trees to sell during the holiday season that same year. We also now have 6 locations in the Houston, TX area and 1 brand new location in Austin, TX. Average of 2 Customer Reviews. By 2010, we were up and running in Southern California and Texas. We use dedicated people and clever technology to safeguard our platform. have me hands on instructions along with written instructions on the proper care of my newly planted tree. Moon Valley Nurseries owner, Les Blake, grew up as a third-generation tree farmer learning everything he could from his grandfather since he was a young boy. Please note, Moon Valley has not applied the credit to the card even after I have inquired back to the salesperson about the credit. This is the Moon Valley Nurseries story, and were proud to share it with you. Open until 5:30PM-Sundays 5PM . Companies can ask for reviews via automatic invitations. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I appreciated the attention to detail your company provided. Our story is one of dedication to the best growing practices, of seeing gaps in the local nursery culture and filling those gaps, of developing the best design, planting, and customer-experience practices in the industry, and most importantly, our story is one of family. With over 1,500 varieties of trees, palms, and other plants, we always guarantee the best prices along with an exceptional customer experience. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Moon Valley Nurseries, a tree and shrub nursery founded in Phoenix, announced a $775 million financing deal with a New York private equity firm last week. With over 1,500 varieties of trees, palms, and other plants, we always guarantee the best prices along with an exceptional customer experience. We took it upon ourselves to develop a line of highly specialized fertilizers, supplements, and nutrients, all custom-tailored for our local soil, water, and temperature conditions. BBB Business Profiles may not be reproduced for sales or promotional purposes. We are excited to announce that we will officially be opening a nursery in Gilroy, CA soon. Use dedicated people and clever technology to safeguard our platform moon valley nursery owner trees on Earth, straight. Day later, we also ensure all reviews are not lying to sell things that survive... Business, please let the Business know that you contacted BBB for a BBB Business Profile Fillmore to San.. 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