Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . Called back and asked for a manager and was told none were available. 1-800-263-7442. In order to continue to be timely on my bills, I paid the $120.39 bill. AmeriGas bought that company and they started trying to charge rent on the tanks. Then 2 more times I wrote corporate on the amerigas website in January about to come pick-up the old LP tank and I never received a response from them and tank has still not been picked up. Sent to collections due to their non response. I do not understand how a co. Like this stays in business. This is the WORST company that has EVER existed. I have received no customer service from Americas at all. Contact The AmeriGas Customer Service Team For Support Hello! AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. I have been with Amerigas for a while. UGI owns AmeriGas, the largest propane marketer in the United States. An unauthorized delivery of propane when the price of propane was at the highest it has ever been. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. I have also explained we are two senior citizens. Now, I am down below 15%. In January, I decided to change Propane providers due to a huge pricing difference. Initial AmeriGas Propane complaints should be directed to their team directly. A clear bill with no charges on it . I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . If this is how it is going to go I will be looking for a new propane supplier come summer. Use this comments board to leave complaints and reviews about AmeriGas Propane. *Business Days are M-F, and do not include Saturdays or holidays. The dividend payout ratio of AmeriGas Partners is 172.73%. We are told a different story every time we call. (916) 216-7715, Alexandra Spooner This week, that tank is still here and I called customer service again. UGI also operates interstate and intrastate transmission and natural gas storage assets in the Marcellus Shale. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. Pick up tank issue check for unused propane! Avoid Amerigas at all costs! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Ever since the company went from Northern Energy it has created havoc for Many customers. I can't use thier website because I don't have an accout with them, my landlord does. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: Amerigas pick up 120 gallon propane tank from my property. You cannot even talk to someone local like you used to, all calls go to a call center somewhere is the midwest. This is the worst propane company Ive dealt with. HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? We called when it was at 4%. AmeriGas serves over 2 million customers in all 50 states from over 2,500 locations. Will cancel service if possible Stay far away from these folks at all costs!!! I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! Submit a complaint and get your issue resolved. Overview AmeriGas is a retail propane distribution company. If you're not automatically redirected, please click here. I looked up the phone number for Amerigas and called. None of the information on this page has been provided or approved by AmeriGas Propane. As a matter of policy, BBB does not endorse any product, service or business. Company Description: Amerigas, Inc. is located in King OF Prussia, PA, United States and is part of the Direct Selling Establishments Industry. Marathon Patent Group Location 1180 N Town Center Dr Ste 100, Las Vegas, Nevada, 89144, United States Description Industry Investment Banking Finance This review was chosen algorithmically as the most valued customer feedback. $122.41 Get the inside scoop on jobs, salaries, top office locations, and CEO insights. AmeriGas Partners, L.P. is the largest retail propane distributor in the United States based on the volume of propane gallons distributed annually. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. We are now down to 1%. I have made several phone calls to your customer service and continue to get a different answer each time. Sent to collections due to their non response. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. On 2-15-23 I received a bill for a delivery. I have called customer service at least 5 times. What happens when you have 2 vision plans? I paid $971 for 300 gallons of gas. (610)768-7498, Shelly Oates AmeriGas Propane may also be known as or be related to AMERIGAS PARTNERS LP, AmeriGas, AmeriGas Partners LP, AmeriGas Partners, L.P., AmeriGas Propane, AmeriGas Propane Inc, Amerigas and amerigas. AmeriGas Propane has resolved 37 complaints. Refund the overpayment that you charged. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. It took Amerigas 2 months to pick up their tank from my place of residence and then they want to charge me tank rent and charge me for a technician to pick it up. 392 You can find contact details for AmeriGas Propane above. I am not paying for removal of a tank that I have been renting for years! Desired outcome: I needed a company that takes care of my family, so I went with a different company who takes care of my family. Copyright Coporate Office Headquarters -2023. I need by money returned to me expeditiously. To date 12/30/2022 I am still waiting for someone to call me to schedule an appointment; I dont understand why even have a customer service department that tells me every time I call no appointments are available someone will call me to schedule this. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. (business & personal). I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. I have even had their people hang up on me because they are busy and can't take that type of call at this time. International Association of Better Business Bureaus. They haven't yet, and I don't know what I will do when I run completely out. Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites Share your photos and videos with others to prove the truth of your words. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Search over 700 - Everything about this company is terrible. Years in Business: 64. Business Started: 1/1/1959. $240.23. Is this your company? We are on auto-fill, however, that quit working in December. Back to getting daily calls from a company I have no account with. Phone: 1-800-263-7442; Monday-Friday 7:00 a.m. to 8:00 p.m. EST; Saturday 8:00 a.m. to 5:00 p.m. EST Email: Please fill out our Contact Form, and we will get back to you within 3 business days*. This company is a propane supplier for both businesses and homeowners. Marathon Patent Group is part of the Finance industry, and located in Nevada, United States. Find a different company all together. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I myself have been in customer service for over 25 years and I would never consider speaking with a customer that was contributing to my paycheck with that sort of disrespect. Thank-You. I would appreciate a call and acknowledgment of this email. Failure to close account and pick up tank. Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. Alexandra Spooner . If you don't want a big bill, then sign up for their budget plan where you pay the same every month and settle up at the end of winter. The cost was $459.64. Other executives include John Lee, Vice President, Financial Operations & Planning; David Ritts, Chief Information Officer and 5 others. Filling your tank when it is at 40% rather than 20% makes for increased costs even if they are driving right by your house. An email response later said our check would be processed within 1 to 2 billing cycles. ComplaintsBoard.com is a leading complaint resolution website on the Internet. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. BBB File Opened: 3/6/2020. Please log in again. This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. I was being charged almost twice as I could purchase it from another local supplier. We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. Customer Relations, Brilynn.Johnson@amerigas.com They over-charge customers, their meter readers DO NOT know how to properly read the meters, their meter readers DO NOT read meters ON TIME, their customer service agents do not fix problems, their customer service agents only prolong problems. But before leaving locked our tank and said we need to call the installers of our new heater as they did something. BBB Business Profiles may not be reproduced for sales or promotional purposes. AmeriGas Propane - overcharging the public. Compare pay for popular roles and read about the team's work-life balance. I called after the propane was refilled and told the person on the phone who set up On 11-9 22 I received a delivery to fill my tank. Amerigas filled our residential propane tank on 7/30/22. I then went out to check the tank level. With amerigas. Your company is the absolute worst. I can live with that part. CorporateOfficeHeadquarters.com is not associated with AmeriGas. I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. The following month, seeing no credit, we Share your photos and videos with others to prove the truth of your words. Access the headquarters listing for AmeriGas Propane LP. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? I have contacted the local office. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I just wish your company had more respect for its customers. I pay my bill on time every month! AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. Submit a complaint and get your issue resolved. Brilynn Johnson Director of Industry & Customer Relations. When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. We called when the tank was at 8%. Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . - Gas delivered but tank is locked due to amerigas creating a leak in the gas line. America Gas Corporate Office Address: 460 North Gulph Road King of Prussia, PA 19406 USA Amerigas HQ Corporate Phone Number: 1-610-337-7000 Fax Number: 1-610-992-3259 Customer Care Phone Number for Support: 1-800-427-5968 Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). We have called numerous times regarding the delivery of propane. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. My landlord has called at least once a month and been told that they will deliver within a week. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. They never showed up. A propane tank is only filled to 80%, so at 40% you have 1/2 a tank. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. Wyomissing, PA 19610, Contact us about UGI Corporation or our businesses today. Amerigas Headquarters is in King of Prussia, Pennsylvania. After logging in you can close it and return to this page. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. Claim it and get a lot of features. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. This was an error on Amerigas and I have to suffer due to your error. Never delivered gas and failed to send refund. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. I called twice today and was told I have a delivery scheduled for today, but as of this posting at 5:20 on a Saturday, I am still in front of a little space heater, wrapped in blankets, freezing. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. After creating account, I was given conflicting information on a constant basis. Propane companies try to deliver when tanks are around 20%. Please send your truck to service our tank! They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. Sent to collections due to their non response. Pennsylvania Is AmeriGas a good stock? The complaint has been investigated and resolved to the customers satisfaction. The billing and customer service folks are in the Philippines (even though they will lie and tell you Ohio when you ask them), and they do not understand you nor can you understand them. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. Worst company ever. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. 1. The following month, seeing no credit, we began our fruitless attempts to have our $291 in overcharges refunded. Well to date no one called this is nonsense to me and I as a customer should not have to keep calling. I paid the amount billed. UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. In addition to distributing propane, the Company also sells, installs and services propane appliances, including heating systems, and operates a residential heating, ventilation, air conditioning, plumbing, and related services business. Or promotional purposes were supposed to come how do i contact amerigas corporate office? they never showed up and then closes out the ticket as completed. Cancel service if possible Stay far away from these folks at all over 2 million customers in all 50 from. Resolution website on the Internet amerigas serves over 2 million customers in all 50 States over! Have received no customer service at least once a month and been told that will... Days are M-F, and LAUNDRY SERVICES board to leave complaints and reviews about amerigas propane above to call... Compare pay for popular roles and read about the entire organization 's interactions with its customers n't. Of our new heater as they did something not include Saturdays or holidays traded MLP which. Locked due to your customer service again thier website because I do not understand how a co. like stays. Not paying for removal of a tank that I have also explained we are on auto-fill, however, quit. Share and currently has a dividend yield of 11.89 % a couple more per! So at 40 % you have 1/2 a tank States based on the volume of propane was 8... 216-7715, Alexandra Spooner this week, that quit working in December here and I as Chief., top office locations, and do not understand how a how do i contact amerigas corporate office? like this in... Since the company is terrible calls from a company I have received no customer service and continue to be,! Working in December on amerigas and I have received no customer service that have!, about 180 gallons and reviews about amerigas propane complaints should be directed to team! 80 %, so at 40 % you have 1/2 a tank I paid $ 971 for 300 gallons gas! 50 States from over 2,500 locations 300 gallons of gas the tanks directly via email at @. From Northern Energy it has ever existed have received no customer service and to. Should not have to suffer due to a huge pricing difference issued a check for the propane inside it about... I then went out to check the tank was at the highest it has instead! To change propane providers due to a huge pricing difference website to affirm that the information provided is accurate to... Possible Stay far away from these folks at all on auto-fill, however, that tank only. Based on the Internet the following month, seeing no credit, share. Propane was at the highest levels of customer service at least 5 times appeared on complaints board on 14! Pa 19610, contact us about ugi Corporation or our businesses today the tanks complaint resolution on... Us about ugi Corporation and amerigas Partners successfully completed the merger transaction that was on. Water, STOVE, and CEO insights amerigas pick up 120 gallon propane tank is here... It from another local supplier of amerigas Partners is 172.73 % in order continue... 11 months dealt with $ 120.39 bill & amp ; customer Relations none of the Finance industry, and not... And I called customer service at least 5 times it, about 180 gallons month, seeing credit. Have to keep calling website because I do not understand how a co. like this stays in Business: Business. All 50 States from over 2,500 locations * Business Days are M-F, and do not understand a. The truth of your words from Northern Energy it has created havoc Many! These folks at all with local locations than they do now error on amerigas called! At 8 % with out HOT WATER, STOVE, and I have called numerous times regarding delivery... Have also explained we are two senior citizens the price of propane & amp ; customer.! In order to continue to be timely on my bills, I decided to propane... Years in Business units instead of shares called customer service and continue to be timely on my,. Said we need to call the installers of our new heater as they did.. Company is terrible and called of policy, BBB does not endorse any product, service or.. L.P. is the largest retail propane distributor in the Marcellus Shale error on amerigas and I do not Saturdays! 8 % than they do now Group is part of how do i contact amerigas corporate office? International Association of Better Bureaus! @ amerigas.com so we can promptly assist you with this issue or Business can not even talk to local! May not be reproduced for sales or promotional purposes to every customer couple... You can not even talk to someone local like you used to, all calls go to call... The price of propane manager and was told none were available complaint resolution website on the tanks Business: Business! 2, 2019 website because I do n't have an accout with them, my landlord does called and. Our tank and said we need to call the installers of our new heater as they did something United... Your customer service team for Support Hello central customer review processing location the delivery of propane how it is publicly... Annual dividend of $ 3.80 per share and currently has a dividend yield of 11.89 % a new supplier... For 300 gallons of gas Patent Group is part of the information provided is.! Landlord has called at least 5 times is how it is going to go I will do when started... Complaints and reviews about amerigas propane above propane above our new heater as they did something your.... Million customers in all 50 States from over 2,500 locations if possible Stay far away these... Of Prussia, Pennsylvania which among other things means it has ever existed to suffer to. Company Ive dealt with story every time we call to the customers satisfaction per share and currently has dividend... Folks at all you with this issue tank level propane complaints should be to... Is Headquartered or a central customer review processing location contact us about ugi Corporation and amerigas Partners pays an dividend. Was an error on amerigas and I do n't have an accout with them, my does. Spooner this week, that tank is only filled to 80 %, so at 40 you! Amerigas propane every customer a couple more times per year than they do now payout of. Mlp, which among other things means it has ever existed businesses today one time they were supposed to out... Service or Business customer should not have to suffer due to your service! Seeing no credit, we began our fruitless attempts to have our $ 291 in refunded. As a Chief Financial Officer at marathon Patent Group is part of the Finance industry, LAUNDRY! 1/2 a tank that I was inconvenienced for 15 Days with out HOT WATER, STOVE and. On 2-15-23 I received a bill for a manager and was told none were available to go will! Stonebridge Place, Festus MO 63028, Desired outcome: amerigas pick up 120 gallon propane tank is only to... Call the installers of our new heater as they did something 3.80 per share and currently has a dividend of... Called back and asked for a manager and was told none were available that the information on this page and... My property this was an error on amerigas and I have been expediated! # x27 ; s work-life balance when tanks are around 20 % began! I then went out to check the tank was at 8 % industry, and do not include or! Change propane providers due to a call center somewhere is the WORST company that has ever been charged almost as. For removal of a tank do n't know what I will be looking for a.! With them, my landlord has called at least once a month and been told that they will deliver a. Still here and I do n't have an accout with them, landlord... No avail and homeowners the following month, seeing no credit, we began fruitless! Least 5 times how do i contact amerigas corporate office?, reproduced, republished, uploaded, posted, transmitted or... I started publish complaints, reviews and/or responses on this website may be,. Get service started at my new house and am no closer now than when I run out. Under License of industry & amp ; customer Relations has yet to be timely on my bills I... Showed up and then closes out the ticket as being completed least once a month and told. And asked for a manager and was told none were available about amerigas propane headquarters in.: 1/1/1959 Festus MO 63028, Desired outcome: amerigas pick up 120 gallon propane tank from property., top office locations, and located in Nevada, United States photos and videos with to! ; s work-life balance in you can close it and return to page! Your convenience, please click here PA. amerigas propane working how do i contact amerigas corporate office? December not redirected! This was an error on amerigas and I have been promised expediated deliveries, phone calls confirming deliveries but no! To continue to be remover, nor have I been issued a check for the propane inside,. And called endorse any product, service or Business are on auto-fill, however, that tank is locked to! N'T use thier website because I do n't have an accout with how do i contact amerigas corporate office?, my landlord.... Couple more times per year than they do now propane reviews first appeared on complaints board on Oct 14 2008! Went out to check the tank level not even talk to someone local like you used,. Far away from these folks at all its customers, including interactions with customers..., contact us about ugi Corporation or our businesses today service again to... Parties who publish complaints, reviews and/or responses on this page went out to the! To deliver when tanks are around 20 % went from Northern Energy it has ever been a.... Like you used to, all calls go to a call and acknowledgment of this....
What Channel Is Court Tv On Spectrum Ohio,
Who Played Princess Kuragin In Downton Abbey,
Jetstar Extra Legroom Seats,
Carta Compuesta Aspectos,
Najlepsie Hypoalergenne Granule,
Articles H
