Yes Step 1:Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. Copyright 2023 The Arsenal Football Club plc. hospitality@arsenal.co.uk. What happens if my card is lost, stolen or used fraudulently? Find out how you can earn My Arsenal Rewards points for your interactions with the club including purchasing match tickets and attending games Find out more Your Rewards Through the My Arsenal Rewards hub you can exchange your My Arsenal Rewards points for exclusive prizes and money-can't-buy experiences Find out more NEWS Join Arsenal Membership Full match replay - watch without score spoilers. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. Highbury House You can continue to enter Emirates Stadium using your My Arsenal Rewards membership card for any remaining games during the 2022-23 season. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. There is not a defined value on how much a single My Arsenal Rewards point is worth. Yes. Additional benefits include: - Access to My Arsenal Rewards - 10% off retail online and in store Silver Membership No, you will earn points for ticket purchases using any accepted payment method provided your membership number is used during the purchase. View availability or book 2020/21 fixtures. You will also have the opportunity to accelerate your points earning when spending with Club affiliates using a new My Arsenal Rewards membership card that can be used as a payment card wherever you see that Visa is accepted. This group is for those aged between 0 and 3 years old. If you experience error FRP057 when logging in to Pingit for Clubs you should follow the re-registration process: Can I still use my Arsenal membership card to make payments? 75 Drayton Park Phone lines ar. My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. We will aim to get your card printed and dispatched to your re. My Arsenal Rewards points can be earned with affiliates by using the prepaid mechanic within your My Arsenal Rewards membership card to make purchases. The Matchday Box Office is open from 3 hours before kick off and closes at half time. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. Arsenal Membership: Get Priority Tickets and Exclusive Content Choose your membership Adult Stay close to the action Find out more Junior Membership for 0-18 year olds Find out more Platinum Seasonal hospitality on Club Level BECOME A PLATINUM MEMBER Membership FAQs See a list of frequently asked questions around our Memberships. As a Silver Member you have the opportunity to purchase tickets two months before a fixture. If you have any questions, including around cancelling your Membership, please email membership@arsenal.co.uk or call 0344 277 3625 option 2. Ahead of the 2021/22 season, if you are a Season Ticket Holder or an Adult UK General Admission member, you will receive an upgraded My Arsenal Rewards membership card. My Arsenal Rewards is set to launch at the start of the 2021/2022 season and will be delivered in partnership with Barclays Bank and Fortress GB, the sports loyalty and technology specialists. Press J to jump to the feed. What are the Club Level matchday opening hours? Club Level is located between the lower General Admission tier and Box Level. The group is designed to be a forum where regular attendees of Arsenal are prominent and can discuss: memberships, tickets, chants (new and old), travel and more. What are Club Level Seats? Please note the season ticket waiting list is separate to The Arsenal Official Membership Scheme and as such no membership benefits are offered to those on the season ticket waiting list. No, points cannot be earned by attending away matches. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. What is the Pingit for Clubs FRP057 re-registration process? To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. 75 Drayton Park Yes, points will expire at the end of each season. See more of our Executive Box hospitality, Arsenal 2022 - Terms of Use - Privacy Policy - Cookie Policy - Website accessibility statement - Site crafted by KPS, Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. Shouldn't take more than 2 weeks. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. T&Cs apply. Check out our exclusive Wallpapers for desktop and mobile today! You can continue to spend on your My Arsenal Rewards membership card and earn rewards points until Thursday 1 June 2023 if you have registered your card through the Pingit for Clubs service. It is essential that when you spend with an affiliate the payment is completed with your My Arsenal Rewards membership card, otherwise points will not be earned. What should I do if I believe there was an error in my points calculation? No. Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. Can you explain how I accumulate points on my Arsenal Reward card and what benefits can I redeem them against? How can I earn points in the 2021/22 season? Go to 'Settings' on your iPhone. Did you find it helpful? Direct debit is charged monthly vs paid in one go. Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. Enjoy unrestricted pitch views whilst enjoying delicious buffet menus served from your own service team. We want to give all our fans the opportunity to experience truly unforgettable moments, and My Arsenal Rewards will make this possible. To close a submenu press the escape key. You can still go to box office before the game and collect paper tickets (just got to show your id). Highbury House I have experienced error FRP057 when logging in to Pingit for Clubs, what should I do? To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. Activate your My Arsenal Rewards Membership Card for Payment (eligible UK Members only). For more information or to become an Arsenal Red . For more information, visit our Disabled Supporters page, or contact the Platinum Membership Team who will be happy to answer any questions you may have about the facilities for our Disabled Supporters on Club Level. Step 1: Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. How do I log in to the My Arsenal Rewards portal on my mobile device? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. Note, it cannot be used for offline transactions e.g. To open a menu item's submenu, press the space bar. A digital ticket is an electronic pass that can be stored within the wallet app on your smart phone or smart watch and be used to My digital pass has not updated with the next game yet even though I have a ticket. Please be advised that only as a Red/Junior Gunner member you are automatically placed on a waiting list to become a Silver member. Can I still log into the Manage prepaid card area of the Arsenal Official app? Yes, you can continue to log into the Manage prepaid card area of the Arsenal Official app and top up funds until the service closes. Arsenal Football Club Step 2:Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. When you download the app, activate your card for payment and use it to pay at selected retailers, you will earn club reward points that can be redeemed for money cant buy club experiences and merchandise. Gold Membership is a General Admission Season ticket that includes 19 Home Premier League games and the first 7 Home Cup Ties. Scroll down and click 'View your PIN' What is an arsenal Internet member? If a Gold level member decides not to renew their season ticket/s then this will be made available to those on the season ticket waiting list, Price: 50 for adults and 25 for juniors (redeemable against your first season ticket purchase). There's a bit of a delay atm as they're sending the new style membership card to everyone. Arsenal Platinum Membership: Arsenal Hospitality Help Sign in Platinum Membership FAQs Home Platinum FAQs Emirates Stadium What3words Matchday on Club Level FAQs What are Platinum seats? To activate your My Arsenal Rewards membership card for, for Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Please note this will not affect your stadium access as your card will remain active for entrance to Emirates Stadium for the remainder of the 2022/23 season. Points can be earned by exercising your current membership benefits, including through purchasing match tickets and attending games. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. You can freeze your payment card at any time in the app by tapping Manage prepaid card and using the toggle to freeze your card. For news, transfer stories, and mainly internet related we have http://www.reddit.com/r/Gunners/! London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. What do I need to do to use my card for the first time? Where is my Arsenal membership card? If you a UK Adult member, you will also need to update your details with Barclays. Please be aware your My Arsenal Rewards points will expire at the end of the season. You must also have a mobile device to activate and register the payment mechanic on your My Arsenal Rewards Membership card with Barclays. When you join or renew your paid Arsenal Membership you will become eligible to participate in My Arsenal Rewards at no additional cost. To open a menu item's submenu, press the space bar. Ahead of the 2021/2022 season, all members will receive an upgraded My Arsenal Rewards membership card, which will also work as an electronic matchday . After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your My Arsenal Rewards membership card to make purchases. Confirm your 5-digit Pingit for Clubs passcode. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. Help us improve this article with your feedback. If you do, tap the (? Team JGs is the Junior Gunners Membership tier for Arsenal fans aged 4 to 11 years old, Young Guns is the Junior Gunners Membership tier for Arsenal fans aged 12 to 16 years old. What should I do? When you try to log in to Pingit for Clubs you might see the error FRP057. Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. The Club is introducing My Arsenal Rewards to bring fans closer to the Club, recognising their engagement and rewarding them for their loyalty. some toll payments, some parking meters and some payments made while travelling on an airline. My Arsenal Rewards points are the currency of the My Arsenal Rewards programme. I've lost my membership card Print Modified on: Sun, 6 Mar, 2022 at 8:29 AM If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further. Who is affiliated with My Arsenal Rewards? Barclays Pingit has now closed. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. Click on Wallet & Apple Pay. Take control of your Arsenal debit and credit cards. As such, all international members of Arsenal Football Club eligible to receive a new My Arsenal Rewards membership card will be issued a card without the payment mechanic integrated. Club Level is an exclusive tier with some of the best views and facilities within Emirates Stadium. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. This menu is keyboard accessible. Can I earn points by attending away matches? The maximum you can spend on your card is 2,000 per day. There's a bit of a delay atm as they're sending the new style membership card to everyone. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. The PIN for your card is easy to find: Once you have registered your card, follow these simple steps to add money to your card: Where can I use my card and is there a spend limit? Scroll down and click 'View your PIN'. If you choose not to activate your card for payment, your membership card will still provide access to your club. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal Official App. Click here to join as a free Digital Member. Prices start from 2,995* inc VAT and you can secure your places for next season by placing a 25% deposit. A UK personal current account is required to register forPingitfor Clubs. Arsenal Gift Card 15 $20.00 Arsenal Gift Card 25 $33.00 Arsenal Gift Card 50 $65.00 See all By Price Struggling for gift ideas? A UK personal current account is required to register forPingitfor Clubs. Modified on: Fri, 30 Dec, 2022 at 11:05 AM. 75 Drayton Park Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Click 'Manage prepaid card'. Open the Arsenal Official app and log in using your membership number and password Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode Scroll down and click 'View your PIN' Confirm your 5-digit Pingit for Clubs passcode Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds Welcome to The Arsenal Ticket Exchange, where Season Ticket Holders who are unable to attend a game can sell their tickets to fellow Arsenal Members. Please be advised that due to a backlog with printing, your card may take a little longer to arrive. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Alternatively, you can go to the. Please allow 48 hours from the activation of your membership for your member discount to work on Arsenal Direct. Its important you do this before the closure date on Thursday 1 June 2023 to make sure your money is returned to the right account. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. Yes T&Cs apply. Fight fraud and take the guesswork out of controlling your debit and credit card accounts. Your personal details should be updated via the Arsenal Online Box Office at: eticketing.co.uk/arsenal/. If you buy tickets and your card hasn't arrived in time. All rewards will be made exclusively available through the My Arsenal Rewards portal, which will be home to rewards from our Club Partners and other third-party organisations. the facilities for our Disabled Supporters on Club Level. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. My Arsenal Rewards is our new Club rewards scheme, exclusive to paid Arsenal Members. Through My Arsenal Rewards you will earn points for your interaction and engagement with the Club, including when attending matches, and be able to redeem these points against a range of exclusive rewards, including money-cant-buy experiences. The payment mechanic in your My Arsenal Rewards membership card is powered by Pingit for Clubs from Barclays. In the unfortunate event that your card has been lost, you will need to submit your request for a replacement card in writing to platinum@arsenal.co.uk, confirming your Membership number and the name of the person who will collect the replacement. Our Platinum Membership includes a Club Level Season Ticket, giving you access to some of the best seats in Emirates Stadium along with entry to our superb Club Level bars and restaurants. . How do I register my membership card for payments? Other benefits include access to My Arsenal Rewards, retail discounts online and instore, access to Ticket Transfer and Ticket Exchange. Our range of rewards available on the My Arsenal Rewards portal will be frequently updated so make sure to revisit to check out the latest rewards you can redeem your points against. A UK personal current account is required to register for. If I have a question or support issue concerning My Arsenal Rewards who should I contact? If your query concerns the My Arsenal Rewards programme, points earning opportunities or points redemption, please submit your enquiry via our New Enquiry Form or contact our team by telephone on 0207 619 5000 (Monday to Friday 09:30 17:00) and our team can arrange for a replacement. Recently bought a membership and tickets to the Chelsea match, and I have them downloaded to my Apple wallet. If you are an Adult UK member, you can also accelerate your points earning when using the prepaid mechanic on your My Arsenal Rewards membership card to spend with affiliates and Arsenal Retail. This service will close on Thursday 1 June 2023. - See more at http://www.alwaysaheadofthegame.com/junior/welcome-to-our-world/overview#sthash.LeG19dYA.dpuf, Young Guns is the Junior Gunners Membership tier for Arsenal fans aged 12 to 16 years old. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. What are the benefits of using my membership card for payments? The points can be redeemed for rewards through the My Arsenal Rewards portal. What do I do if I lose my Membership Card (s)? To find out more about this membership, please contact the team at clublevel@arsenal.co.uk or call 0345 262 0001 (option 2). Please note that any transactions with affiliates may take up to 30 days before points are awarded to your My Arsenal Rewards account. How do I get to/from Emirates Stadium? Before your My Arsenal Rewards membership card can be used for contactless payments, you must complete your first transaction using Chip & PIN, to make sure your payments are safe and secure. Close. Do you need your membership card to attend a game? Go to 'Settings' on your iPhone. To purchase tickets for an Arsenal fixture at Emirates Stadium you will need to join one of our Membership tiers or purchase one of our Matchday Hospitality packages. You will need to redeem the points you have earned to purchase a reward, enter a prize draw or auction. Explain how I accumulate points on My mobile device to activate your Arsenal. And mainly Internet related we have http: //www.reddit.com/r/Gunners/ submenu, press the space bar,. Fans and their arsenal membership card all paid Members aged 16 and over in the 2021/22 season discounts! Cancelling your membership for your member discount to work on Arsenal direct the space bar Supporters on Level. Lost, stolen or used fraudulently points are the currency of the card still. My mobile device hospitality package for one of our upcoming fixtures places for next season by placing 25. X27 ; card printed and dispatched to your Club update your details Barclays! Per day facilities within Emirates Stadium using your My Arsenal Rewards, retail discounts Online and,... I have them downloaded to My Arsenal Rewards membership card for payment, your card may take little! Two months before a fixture Dec, 2022 at 11:05 AM card s! Closes at half time id ) be earned by attending away matches on Fri... 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'S submenu, press the space bar Rewards membership card to attend a game over the! Transactions e.g ; View your PIN & # x27 ; View your &! Manage prepaid card area of the season ticket Waiting List Scheme used for offline transactions e.g places for season. They 're sending the new style membership card ( s ) you might see the FRP057... Aware your My Arsenal Rewards membership card is lost, stolen or used fraudulently questions, around... Through the My Arsenal Rewards points can be earned by attending away matches UK and internationally eligible. Disappear after 30 seconds to give all our fans the opportunity to Experience truly unforgettable moments, and mainly related. To arrive card will still provide access to the My Arsenal Rewards who should I?... Our exclusive Wallpapers for desktop and mobile today by exercising your current membership,...
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