Tickets can be obtained from the ticket machine or the ticket barrier. ", Jack Farron added: "It a bit harsh. He had a return ticket. You can also get a refund form from any staffed ticket office. Compartilhar isto. Yes, Merseyrail Flexi-Tickets are available for adult and child fares. If you're a regular traveller and know how it all works you will know but if not, you will be under the assumption you have paid for a ticket you will be fine. He added: "The fine was issued because he didn't have a ticket, but he did. Please note that the National Rail Flexi Season ticket is different to the Merseyrail Flexi-Ticket and cannot be used for travel on the Merseyrail network. Other passengers have also taken to social media to ask about the contactless points they have spotted on their journeys. For example, if you paid by credit card, your refund will go back on to your credit card. Jump straight to the station you are looking for using our Quick Search. Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. We also reinforce this message to our passengers both on our own website and via signage at our stations, "Whilst we cant comment on individual cases, we would encourage anyone who feels like they have not been properly informed to contact the retailer in question to discuss their concerns., Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here. Your interactive, shareable online planner & guide to great days out. var wday = days[dateObj.getDay() + 1] You can also get more information on the different types of Merseyrail tickets here. You can renew 7-day season tickets at staffed ticket offices. A season ticket lets you travel for seven days, or for any period between one month and a year for a fixed price. Be quick though, as they sell out on busier routes. She said her daughter was told to get her ticket at Central Station which is where she received a fine for her lack of ticket. Latitude 53.64652777. Metro Cards, local Saveaway and Railpass season tickets only. Can I book assistance if I have additional needs? The @merseyrail #Southport Train Station Ticket & Shop is closed until further notice. Joined 2 Jul 2014 Messages 283 Location Midlands. "This is made clear both on the relevant website when a method of collection is selected and again in the email received as confirmation. Merseyrail is a commuter rail network serving the Liverpool City Region and adjacent areas of Cheshire and Lancashire. Since Bache became part of the Merseyrail Penalty Fares Area , on 15 June 2009, intending passengers must purchase rail tickets (available to any destination on the UK rail network) from the ticket-vending machine . If your mobility scooter is within the dimensions considered for health and safety reasons then you can take it on the train, they are: Weight 250kilos (including occupant). Look out for Advance tickets, as these tend to be cheaper when they're first released. Sunday - 07:43 to 00:37. Please ensure that you attach your expired ticket (or copy) with your claim. (Currently available in the UK app only). "Someone else walked past who didn't have a ticket and they were allowed to buy one there and then. The station is staffed 15 minutes before the first service and 15 minutes after the last service. "People have said Lime Street but he doesn't know where that is.". [1] It includes all railway stations in Merseyside that currently have . However, others said the rules are clearly written on the app and Merseyrail website. Public transport users are being 'put off' using trains due to a system that is being described as 'in the dark ages'. Or by navigating to the user icon in the top right. Ordered tickets on trainline got to station to collect my tickets and the train came so l thought get the train get my tickets at the other end. var fyear = dateObj.getYear() From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. You can pay for your ticket with cash, card, contactless and Apple Pay. Station Location & Directions. Rail users are being slapped with fines despite buying their tickets online but a technicality means the ticket must be printed to be valid. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. Alternatively, you can get information about all train times and fares from National Rail Enquiries on 08457 484 950 (24 hours). If you travel on the same route more than three times a week, then a Season Ticket could help you to save both valuable time and money. Our aim is to keep our customers on the move. The county seat is the city of Liverpool; Merseyside also includes the metropolitan boroughs of Liverpool, Knowsley, Sefton, St Helens and Wirral. Once in Liverpool, there are plenty of attractions to see. Pet carriers should stay on the floor (or on your knee if they are small enough). Station Location & Directions. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. No, they cannot be used with the Merseyrail Flexi-Ticket. If you are renewing your ticket and there is a day or longer in between the end of one ticket and the start of your new one: 7-day season tickets can be issued on the start date, or if the start date is a Monday (or Tuesday after a bank holiday) the ticket can be issued from 6am on the previous Sunday. For more information about accessibility on Merseyrail services, check out our Accessible Travel guide. Lime Street main line station ticket machines "64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your . Merseyrail confirmed to the ECHO that the yellow box captured in the platform video is part of 'ongoing works to make ticketing more accessible'. The Ellesmere Port/Chester platform has no disabled access. Find out everything you need to know about luggage allowance, pets and other onboard Merseyrail facilities here. I want to give feedback, how do I do this? Children aged 5 to 15 need to buy a child ticket. The man had a ticket but was still given a fine. Look out for ticket vending machines located at a number ofstations acrossour network. Tickets bought through Trainline must be collected before boarding a Merseyrail train. For more information Click here . ,
merseyrail stations with ticket machines
